Skip Navigation Documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view,download Adobe® Acrobat Reader.
The Eastern Colorado Bank 10 South First Street Cheyenne Wells, CO 80810 None (719)767-5652

ONLINE BANKING

Your Friendly Bank®

Personal Online Banking Login
Business Online Banking Login

ONLINE BANKING

Personal Mobile Online Banking Login
Business Mobile Online Banking Login

 Bank customer service

Terms and Conditions

Terms and Conditions

Welcome to The Eastern Colorado Bank's Personal Online Banking Enrollment Agreement, Member FDIC. By clicking on the "I Agree" below, you are giving us permission to set up service for you as an Online Banking customer.

 

THE EASTERN COLORADO BANK PERSONAL ONLINE BANKING AGREEMENT

 

  1. INTRODUCTION

 

This Personal Online Banking Services Agreement explains the terms and conditions governing the Personal Online Banking Services offered through The Eastern Colorado Bank.  You should read this Online Banking Agreement and the related information provided by the Bank prior to using Online Banking.  By using the Online Banking services you agree to abide by the terms and conditions of this Online Banking Agreement. The terms "we", "us", "our", and "Bank" refer to The Eastern Colorado Bank.  The words "you", "your", and "yours" mean each deposit account owner, authorized to act on behalf of a deposit account owner. You agree that the Bank may provide any notices required by law or by this agreement in electronic form.

 

  1. ACCESSING YOUR BANK ACCOUNTS THROUGH ONLINE

 

You can access your Bank accounts through Online Banking.  Each of your accounts at the Bank is also governed by your Deposit Account Agreement and Disclosure, Electronic Funds Transfer Act Disclosure, and other related account agreements.  An email will be sent to you confirming you Online Banking enrollment.

 

  1. FEES

There are no monthly fees for accessing your account(s) through Online Banking.  Certain fees may apply to services ordered online.   The regular stop payment fee will be charged for all stop-payment orders entered through Online Banking.  The fee will be deducted from the account which the stop payment is added.  PLEASE NOTE THAT FEES FOR INTERNET ACCESS WILL BE ASSESSED AND BILLED SEPARATELY BY YOUR INTERNET SERVICE PROVIDER.

 

  1. ELECTRONIC SECURE MAIL (SECURE MAIL)

Online Banking has provided secure mail capabilities for you to ask questions about your account(s) or to provide us comments on your banking service.   This Secure mail capability is accessible after you sign on with your password to a secure session with Online Banking.

Please do not use secure mail to send us communications which contain information which we require in writing or which need our immediate attention. An Internet record that a secure mail has been "sent" or "received" is not verification the secure mail has been received by the bank.  You cannot use secure mail to initiate transactions on your account(s).  For banking transactions, please use the appropriate functions within Online Banking or call (800) 831-2645.

 

  1. NEW SERVICES

The bank may, from time to time, introduce new Online Banking Services. We shall update this Online Banking Services Agreement to notify you of these new services.  By using these services when they become available, you agree to be bound by the rules contained in the Agreement.


  • TERMS AND CONDITIONS

The first time you or someone authorized by you on your behalf access your Bank accounts through Online Banking, the system confirms your agreement to be bound by all the terms and conditions of this Online Banking Agreement and acknowledges your receipt and understanding of this disclosure.

 

  1. YOUR ONLINE PASSWORD

You will set up an Access ID and password that will give you access to your Bank account(s) through Online Banking.  The password can be changed within Online Banking from the “Profile” screen.  We are entitled to act on instructions received under your password.  For security purposes, it is recommended that you memorize your password and do not write it down. You are responsible for keeping your password and account data confidential.

 

  1. COMPUTER REQUIREMENTS

To use Online Banking Services, you must have your own Internet Service Provider, a printer and the necessary computer equipment required by the browser which you select.  The browser you select must support Java Script and must have cookies enabled.  You are responsible for the selection, installation, maintenance, and operation of your computer and software.  You will also require Adobe Acrobat Reader to accept electronic Statements. Your computer system may include other financial services software which is not associated with the Bank and the Bank is not responsible for them.

 

  1. OUR LIABILITY

Except as specifically provided in the Agreement or where the law requires a different standard, you agree that neither the service providers nor the Bank shall be responsible for any loss, property damage or bodily injury, whether caused by the equipment, software, the Bank, or by Internet browser providers, or by Internet access providers or by online service providers or by an agent or subcontractor of any of the foregoing. Nor shall we or the service providers be responsible for any direct, indirect, special or consequential, economic or other damages arising in any way out of the installation, use or maintenance of the equipment, software, or Internet browser or access software even if we have been advised of the possibility of such damages.   We are not responsible for any computer virus or related problems that may occur with your use of our Online Banking Services.   WE MAKE NO WARRANTY, EXPRESS, OR IMPLIED, IN LAW OR IN FACE, INCLUDING BUT NOT LIMITED TO AN IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR OF MERCHANT ABILITY, WITH RESPECT TO ANY COMPUTER PROGRAMS, EQUIPMENT OR SOFTWARE MADE AVAILABLE TO YOU.

 

  1. BUSINESS DAYS

The term "business days" means Monday through Friday, excluding Saturday, Sunday and federal banking holidays.

 

  1. HOURS OF ACCESSIBILITY

You can access your Bank accounts through Online Banking 24 hours a day, seven days a week.   However, at certain, times, some or all of the Online Banking features may not be available due to system maintenance. A transaction initiated through Online Banking before 4:00 PM (Mountain Time) on a business day is posted to your account the same day.    All transactions completed after 4:00 PM Mountain Time on a business day or on a Saturday, Sunday or federal banking holiday will be posted on the next business day.  You will be notified of any changes to the above schedule at least 30 days prior to the change.

 

  1. ADDITIONAL TERMS AND CONDITIONS

Obtaining Account Balance and Transaction History--You can obtain balance and transaction history on all eligible accounts that are enrolled in Online Banking.   Account balance and transaction history reflects activity through the close of the previous business day, as well as current pending transactions.

  1. Transferring Funds--You may make transfers between your eligible account(s). You may transfer amounts up to the available balance in your account(s), however the number of transfers from savings or money market accounts may be limited as described in the account disclosure given when you opened the Transfers cannot be made from Time Certificates of Deposit, Individual Retirement Accounts, and closed-end Loans.  Although most transfers will be processed on the same business day if received prior to 4:00 PM Mountain Time, some transfers may require offline processing and are subject to the available balance verification.   The Bank reserves the right to limit the frequency and dollar amount of transactions from your account(s) for security reasons.

 

We will not be liable for a failure to complete a transfer:

  1. if a hold has been placed on deposits made to an account from which you wish to transfer You cannot transfer the portion of the funds held until the hold expires.
  2. if the money in your account is subject to a legal process or any other encumbrance or claim restricting the
  • if there are insufficient funds in your account, or the transfer would exceed the credit limit or any overdraft line you have with us. In those instances, we may decline to complete the
  1. if circumstances beyond our control such as fire, flood, computer breakdown or problems with the communication line prevent the transfer despite reasonable precautions we have
  2. if you have not properly followed the software manufacturer's recommendations or Online Banking Services instruction on how to make a transfer.
  3. if a transfer could not be completed due to systems unavailability.

 

  1. Online Stop Payment Requests for Checks--The following terms and conditions apply to Online Stop Payment Requests for checks:
  1. Item Upon your submittal of an Online Stop Payment request on a check, you warrant that the information describing the check, including:   the check date, its exact amount, the check number and payee is correct. You understand that the EXACT amount of the check and the CORRECT check number is necessary for our computer to stop payment.    If you give us the incorrect amount or any other incorrect information we will not be responsible for failing to stop payment on the check. We may ask you to confirm the Stop Payment Order in   writing.
  2. You agree that unless your stop payment order is received by us within a reasonable time for us to act on your order prior to final payment, certification, or similar action on the check, we will not be responsible for stopping payment.  You also agree that you may not stop payment on any point-of-sale EFT, cashier check, personal money order, or any other payment guaranteed by us.  You understand that your stop payment request is conditional and subject to our verification that the check has not already been paid or that some other action to pay the check has not been taken by us.
  1. You understand that your stop payment order will be effective as follows: for a period of fourteen (14) days from the date of the request unless you release the order or provide the Bank with a signed Stop Payment Order Request.   A copy of the stop payment order will be mailed to you for your signature.   Your signature will extend the Stop Payment for six (6) months from the date the check was issued. 
  2. Fee: You also understand you will be charged the current stop payment fee as disclosed in the Miscellaneous Fees and Charges you received when you opened the account.
  3. You agree to indemnify, defend and hold us harmless from all costs, including attorney's fees, action, damages, or claims related to or arising from our action in refusing payments of the check including claims of any joint depositor, payee, or endorsee or in failing to stop payment of a check as a result of incorrect information provided by you.     You also agree to notify us promptly upon the issuance of any duplicate check, which replaces the check subject to the order, or upon return of the original check.

 

Checks are processed in random order.  It is, therefore, impossible for the Bank to determine, nor are we required to determine, if a check had been presented for payment on the SAME DAY a stop payment order is received.  In addition, the check upon which you requested payment to be stopped may be posted over your instructions if:

  1. The check upon which payment is to be stopped has not been completely and accurately
  2. The stop-payment order is not received in time or manner to permit the Bank a reasonable opportunity to act upon the
  3. The Bank has accepted or certified the
  4. The Bank has paid the item for cash.
  5. The Bank has paid the item and no longer has a right to return the check.

 

  1. GENERAL TERMS

 

  1. CHANGES TO CHARGES, FEES OR OTHER TERMS

We reserve the right to change the charges, fees or other terms described in the Online Banking Agreement.   When changes are made to any fees, charges, or other material terms we will update this Online Banking Agreement, and either send a notice to you at the address shown on our records, add a notice to your periodic statement, or send you a secure mail message.  The notice will be posted or sent at least thirty (30) days in advance of the effective date of any additional fees for online transactions, or of any stricter limits on the type, amount or frequency of transactions or any increase in your responsibility for unauthorized transactions, unless an immediate change is necessary to maintain the security of the system.  If such a change is made, and it can be disclosed without jeopardizing the security of the system, we will provide you with electronic or written notice within thirty (30) days after the change.  As always, you may choose to accept or decline changes by continuing or discontinuing the account(s) or services to which these changes relate.  We also reserve the option, in our business judgment, to waive, reduce or reverse charges or fees in individual situations.

 

  1. DISCLOSURE OF ACCOUNT INFORMATION

See our Privacy Notice by accessing the link on the previous screen. You agree to accept the annual Privacy Notice electronically.  If you would like to receive a printed copy of the notice, please contact your local branch or contact our main branch at:  P.O. Box 888, Cheyenne Wells, CO 80810, 1-800-831-2645.

 

  1. OTHER AGREEMENTS

In addition to the Online Banking Agreement, you agree to be bound by and will comply with the requirements of the applicable Deposit Account Agreement and Disclosure including your signature card and any change of terms notices, the Bank's rules and regulations, the rules and regulations of any funds transfer system to which the Bank belongs, the terms of any credit agreements you have with the Bank, and all applicable state and federal laws and regulations.            We also agree to be bound by these terms.

 

  1. TERMINATION OF THIS AGREEMENT

Either you or we may terminate this Online Banking Agreement at any time upon giving notice of the termination of the other party.  For good reason, including non-usage or 365 days of inactivity, the Bank reserves the right to terminate this Online Banking Agreement and your access to Online Banking Services, in whole or in part, at any time without prior notices to you.  Upon termination, we reserve the right to make no further payments or transfers from your account(s), including payments or transfers you have previously authorized.   If you terminate your Online Banking Services, you authorize the Bank to continue making transfers you have previously authorized until such time as the Bank has had a reasonable opportunity to act upon your termination notice.  You agree that upon termination of your Online Banking Services, either by you or by us, you will cancel all automatic or recurring transfers you have previously authorized and that if you fail to do so, you are responsible for such payments.

 

  1. GOVERNING LAW

This Online Banking Agreement will be governed by and interpreted in accordance with all applicable federal and state laws and regulations. To the extent there is no applicable federal law or regulation, this Online Banking Agreement will be governed by and interpreted in accordance with the laws of the State of Colorado.

 

  1. SEVERABILITY

In the event any provision of these terms is held unenforceable, it will not affect the validity or enforceability of other provision of the Online Banking Agreement.  The unenforcement provision will be replaced either by another enforceable provision contained either within this  Online Banking Agreement or other related Banking agreement, or by an enforceable provision at law which most closely reflects the intention of the unenforceable provision.