Clever thieves are always finding new ways to steal your information. The latest threat is through malware installed on your computer to imitate your bank's internet banking website. This malware is generally transferred to your computer through an opened email or infected website. The best way to tell the difference is the imposter websites will ask you for information that your bank already has or would never need, for example your account number or debit / credit card number. Your best defense is to have up-to-date antivirus and malware software and a spam filter installed on your computer and an increased vigilance for any unusual requests. Please be suspicious of any requests for your personal or account information.
PLEASE BE AWARE
Never respond to an unsolicited e-mail or phone call that asks for details about your financial information. We will not contact you via email requesting personal or account information. Additionally, we will not ask for any information other than your User ID and password during the login process or for any Internet Banking pages. Please ensure your authentication picture and phrase are correct when logging in to Online Banking. You should not enter sensitive data, such as your social security number, Visa check card number, or identification information if you are prompted to do so. If you are contacted by anyone requesting this information, immediately contact your local branch or phone our main branch at 1-800-831-2645.